Jun 30, 2026
If you run a business and have ever lost
a customer because you didn’t call them back fast enough, this one
is going to sting. A lead comes in, life happens, and by the time
someone picks up the phone, that customer has already booked with
whoever responded first.
My guest, Austin Willman, built his entire business around fixing
that exact problem. He started in door-to-door solar sales, learned
the home services world from the ground up, and turned that
experience into an AI voice agent that helps contractors and
roofers respond to leads the moment they come in, rather than 2
days later.
But this conversation goes way beyond business. We also talked
about second degree connections, mirror neurons, what kindness
actually does to your brain, and why the smallest gesture you make
today might matter more than you think.
More About the Guest
Austin Willman works with agency owners who’ve outgrown doing
everything themselves but aren’t ready to lose control or quality.
He has interviewed over 80 marketing leaders and agency owners on
his podcast, E-Coffee with Experts.
Combined with a year of managing Neil Patel and Eric Siu’s private
agency owner community, Austin has his finger on the pulse of
agency operations. His perspective centers on outcomes,
relationships, and building pragmatic processes.
Ripple with Austin Willman
Instagram: @introtoaustin
LinkedIn: https://www.linkedin.com/in/austin-willman
Business Website: https://www.digitalwebsolutions.com/who-we-are/
Slingshot: https://www.willman.ventures/speedtolead
More About the Host
Steve Harper is the founder of Ripple Central and host of The
Ripple Effect Podcast, where he explores what it really takes to
build authentic, meaningful relationships. He also owns Owner
Insite, a construction project management software company. Steve
runs The Pond, a community built around intentional connection and
8-Minute Ripple events.
Ripple with Steve Harper
Instagram: http://instagram.com/rippleon
Facebook: https://www.facebook.com/rippleon
X: https://twitter.com/rippleon
Website: http://www.ripplecentral.com
The Pond: https://ripplecentral.com/pond
To inquire about Steve’s availability for conference keynotes,
corporate training, or performance coaching, please contact
info@ripplecentral.com.
Want to go even deeper? Check out our Substack and Patreon for
exclusive content and behind-the-scenes insights. And if you are
ready for something more immersive, our Ripple Connect + Grow
coaching program is a full year of community, coaching, and
accountability designed to help you build more meaningful
relationships and create an even bigger Ripple out there in the
world.
Substack: https://rippleon.substack.com
Patreon: https://www.patreon.com/SteveHarper
Ripple Connect + Grow: https://ripplecentral.com/connect-grow-coaching